Trisha came to Paws & Claws Animal Hospital and Holistic Pet Center in November 2019 with 12 years of customer service experience. She began her career in the fashion industry, transitioned into the dental field, and eventually landed in the veterinary world. Trisha’s underlining passion is improving client experience and creating a genuine connection with her clients. Trisha knows that in today’s world, pure skill isn’t what makes one successful. Investing time in outstanding staff and excellent clients along with delivering “above and beyond experience” to accompany unparalleled skills is what one needs to be successful.

Trisha’s focus here at Paws & Claws is simple. Her goal is to introduce Dr. Shawn’s all-natural holistic, functional pet care approach to as many pet parents as possible. By making Paws & Claws more readily available to current and potential clients (via social media, etc.,) she will help improve pet care in North Texas by giving hope to patients other veterinarians deem hopeless, and educating pet parents on the importance of functional medicine from their pet’s very first vet visit. Preventative medicine is the best medicine!

Trisha is excited to partner Paw & Claws with local pet boutiques, bakeries, feed stores, adoption organizations, events, local holistic practitioners, and more! She is always excited to get our name in front of pet parents by offering rewards for referring friends and family members of current clients to our practice and providing donations to local charities of Dr. Shawn’s all-natural pet products and supplements. Shoot her an email at trishafarias@outlook.com, or give her a ring at 972-867-8800 if you are interested in partnering up with Paws & Claws, a new client looking for answers, or a current client needing assistance.

Jordain was born and raised in Plano, Texas. She has been working in the veterinary industry since 2011. She previously worked with conventional veterinarians but was discouraged witnessing so many pets over-vaccinated and treated with harmful drugs and chemicals. Jordain stumbled upon Paws & Claws and has greater pride in her work as a holistic veterinary assistant. She identifies strongly with the hospital’s core value, care, and loves each pet as if they were your own.

Jordain is known around the practice as ”the cat lady”. She has four cats, all rescued. Her family includes a ragdoll named Alfie O’Malley, an America bobtail named Penelope, & a calico named Koda. Koda and Penelope are 9 years young. Her eldest cat, Winston, was found 15 years ago in her front yard.

Jordain admires the level of care given at Paws & Claws Animal and Holistic Pet Center She can attest that the attention given to each individual pet is unmatched. Every pet is unique and should be given such care.

Using blood titers in place of frequent and unnecessary vaccines is a topic Jordain found most fascinating when first coming onto our team. Learning that yearly vaccines are usually unnecessary for dogs and cats was a real eye-opener (most pets can be protected up to 10 years without needing a booster). She identifies best with the hospital’s core value, treating the entire pet, and has experienced first hand that eliminating unnecessary chemicals/medications positively impacts a pet’s health.

Jordain is thankful she found her furever home here at Paws & Claws where each day begins with treating pets using the utmost quality in herbs and supplements. Can you think of a better way to start your day?

Veronica is native to the DFW area. She retired in 2007 from the corporate world and was looking for a position that was fulfilling. Her love for animals and community led her to Paws & Claws Animal Hospital and Holistic Pet Center, where she was given the opportunity to connect patients with their best health care.

Veronica has worked at Paws & Claws for almost 5 years.  Her favorite pet success story is her own. 

In 2009 Veronica brought her 4 year on Cairn Terrier, Lily, to meet with Dr. Shawn. Lily was experiencing trouble with allergies, specifically skin issues, along with hip discomfort. Dr. Shawn and his team performed a complete comprehensive exam on Lily and prescribed cold laser therapy to cure her hip issues with great success! He also prescribed Lily all-natural supplements that treated her skin issues while giving Lily a newfound energy. Veronica was happy to have Lily return to her puppy spirit she hadn’t seen in quite some time.

Lily was a patient at Paws & Claws for 9 years. Veronica attributes Dr. Shawn’s holistic treatments and all-natural supplements to Lily’s best years. Lily’s success is what eventually converted Veronica from client to receptionist and she has never been happier.

Veronica’s optimism and enthusiasm is contagious. She loves to connect new and existing pet patients to their best life. Come on in & meet Veronica and experience her warm welcome and beautiful full watt smile for yourself!